We're here for you

Real people, ready to help with your account, orders, shipping, or any question at all — reach out however's easiest for you.

Call us — we'd love to help

866-855-6468

Prefer to talk it through? A real member of our care team picks up — no phone trees, no runaround.

Email

support@mintrx.com

Hours of Operation

Mon – Fri: 6 AM – 9 PM EST

Quick answers

How do I track my order? Go to Orders and tap your order for tracking info.

Can I change my subscription? Visit Subscriptions to pause, skip, or change frequency.

How do I reorder a treatment? Use "Buy Again" on your dashboard or Orders page.

How fast we respond

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Right now, during business hours

Messages & this form

Within 2 hours during business hours — first thing next morning if after close

Doctor messages

Your provider typically replies within one business day

You'll always hear back from a real person — never lost in a queue.

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Tell us the best time in your message and we'll call you back — no waiting on hold.

⚠ In a medical emergency, call 911 right away. This form isn't monitored for emergencies — but for anything else, we're always here for you.

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We're here for you

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Hours of Operation

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How fast we respond

Prefer we call you?

We're here for you

Call us — we'd love to help

Email

Hours of Operation

Quick answers

How fast we respond

Prefer we call you?